FAQ’s

Why outsource through Start Virtual?

Start Virtual does not only match you with the VA of your dreams, we work hand in hand with you in growing your business and ensuring that your VA is equipped with the knowledge needed to perform the delegated tasks.

What can a Virtual Assistant do for me?

We think the right question is ‘What can’t they do?’ Whether you are on the lookout for someone who can help you with Email and Data Management, Lead Generation, Cold Calling, Appointment Setting, Administrative Tasks, Digital Marketing, Content Writing, Process Improvement, Business Development, CRM Integration, Management and Administration, Graphic Arts, Website Building and Designing, Accounting and more, there is a VA for you.

How long will this process take?

On boarding normally takes five to seven days, though there are instances where it can last up to two weeks. The speed of the process is dependent on the VA selection process, availability of the materials and tools needed.

Is it safe to hire someone offshore?

Yes. All our VAs’ have been hand picked and background checks have been done. We also have a facility that monitors screen activities.

I’d like to hire someone from your team, how?

Just hit contact us, fill out the form with the required details and we will contact you to get started.

Do I need to micromanage my VA?

VA monitoring is something that we will not burden you with. We have a group of Quality Specialists and Team Managers that will monitor performance. Regular coaching sessions will be scheduled to discuss what they are doing well on and their areas of improvement.

How about training?

Our Training Team will provide your VA with the needed skills to ensure that the job gets done right the first time. CRM and Tools Training can be done on the end of the provider, though we also have available training materials that can be used, and we can provide assistance should you decide to take the services of our partner companies.

What do I need to prepare to get started?

Everything required to find the VA of your dreams will be taken care of by our team. You just need to have the following ready: Leads List, CRM and Dialer (if you don’t have an idea of what to use, we can refer you to our partner companies) and Direct Debit to set up for auto payments.